http://www.atensoftware.com/ News and system status feed. en-us Copyright 2010 Aten Software LLC All Rights Reserved. 2010-03-03T00:00:00-05:00 noreply@spambucket.com Technology weekly 1 2000-01-01T00:00+00:00 http://www.atensoftware.com/p32.php Google is currently having an issue where some data feeds uploaded by FTP are receiving the data feed file name error. Google is aware of the problem and is working to resolve it. You can follow the status in the Google Merchant Center Forum: Known Issue: Data feeds uploaded via FTP receiving the data feed file name error. In the meantime, you can ignore the emailed error messages, which look something like this: Subject: Google Merchant Center problem with data feed file: "googlebase.txt" On March 3, 2010 5:00:00 AM CST you uploaded to Google Merchant Center via FTP a file named "googlebase.txt", but you don not have a data feed registered with this name. Please verify that you provided the correct file name, including correct capitalization. You do not need to take any further action. Our system will upload your feed according to the submission frequency you have selected. If you have infrequent submissions and you need to update your listings, you can run a manual submission via our website once Google resolves the issue. 2010-03-03T00:00:00-05:00 http://www.atensoftware.com/p32.php We now have a Become.com data feed template customized to their specifications. You no longer need to use the Shopping.com feed for Become.com. Please see our Become.com Support Page for step-by-step instructions on how to set up your data feed. 2010-02-25T00:00:00-05:00 http://www.atensoftware.com/p32.php Retrieval tasks are no longer consider as 'activity' for the purposes of determining whether or not an Advanced data feed is active. Therefore, you can run retrieval tasks and review results for an Advanced data feed without incurring the Advanced feed service fees. Once a submission or data feed file task is executed, whether manual or automated, the feed will be considered 'active'. Fees are suspended after days of no activity. 2010-02-24T00:00:00-05:00 http://www.atensoftware.com/p32.php We have added dynamic menu bar to all account pages. The menu bar will help you quickly navigate your account, and understand the heirarchy of available functions. It will also remember the currently active data feed, and let you switch between feeds easily. Below the menu bar is a new bread-crumb style navigational aid. This will show the page title, helpful links, and/or the name of the currently active feed. We hope this new interface saves you time. 2010-02-19T00:00:00-05:00 http://www.atensoftware.com/p32.php We have added a bi-weekly submission frequency, which will submit your data feed twice a week on Tuesdays and Saturdays. Shareasale feeds can benefit from this option, because Shareasale can only receive feeds up to twice per week. 2010-01-22T00:00:00-05:00 http://www.atensoftware.com/p32.php We now offer express setup and data feed optimization packages for a fixed price. Express setup includes feed setup and optimization. Optimization can be purchased by itself for customers with existing data feeds. Feel free to submit your request online via your account. 2010-01-21T00:00:00-05:00 http://www.atensoftware.com/p32.php The Search Products page now allows you to find a product by item or line number. This can help you quickly troubleshoot feed errors that reference an item or line number. 2010-01-08T00:00:00-05:00