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Yahoo Store Corrupt Caption in objinfo.xml Store Export

Yahoo Store has an known bug where the 'caption' field in the objinfo.xml store export file is occasionally corrupted. The captions are truncated and mismatched after a certain point in the file, resulting in wrong product descriptions for most of the products.

Our system uses the captions from the catalog.xml, if available, which are not corrupted. Unfortunately, for legacy stores, our system relies on the captions in the objinfo.xml, and this therefore causes data feed corruption. The corruption occurs rather infrequently.

We have been contacting Yahoo regarding this for many months with no resolution. We have implemented retry logic to attempt to detect the corruption, but it is not 100% reliable.

We have an open support ticket Yahoo tech support and they say they are working on a fix.

Topic:

Turbify (Yahoo) Store Help

Updated: October 24, 2011