What support do I receive?

Included in your service is troubleshooting and technical support support by email. There is also help documentation available on the website.

Last Updated: July 2, 2009Feedback

Other Questions in This Topic

• Will I be charged if a task fails?
• How do I submit or upload my data feed after changing settings, updating pricing, adding items, republishing, etc.?
• Where can I find your terms of service and policies?
• How do I get my confirmation code after registering my account?
• How do I reset or recover a lost or forgotten password?
• What payment methods do you accept?
• What if I want to cancel my service?
• What support do I receive? ← You Are Here
• Are there any hidden fees?
• Will I be charged for submission when my store has not changed?
• Will I be charged if the data feed is not accepted by the recipient?
• How do I merge my accounts?