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We are currently experiencing very high support volume due to the pre-holiday season rush. We will respond to every email, but response time is significantly delayed. If you have an urgent issue, please note that in your email or leave a voicemail and we will get back to you as soon as we can.

To Aten Software LLC

Response Time

We strive to respond to all messages within one to two business days. If you have not heard from us in more than 2-3 business days, please contact us again as your message may have gotten lost.

Phone and Mailing Address

Phone 248-629-7958
Email support email address
Fax 206-203-0438
Hours 9 AM to 5 PM Eastern Time, Monday - Friday
Aten Software LLC
PO Box 700053
Plymouth, MI 48170-0941