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→ Archived System Announcements
March 17, 2008
The server stability issue has been identified and resolved. The system is back to normal.
March 13, 2008
Our server is experiencing some stability issues, which we are working to resolve. Some tasks may fail with an internal system error, or take longer than expected to complete.
March 8, 2008
We launched a beta of an image hosting service and a data feed to MSN Live Product Upload. For details, go to Live Product Upload and Image Hosting.
February 21, 2008
We added SSL encryption to the login and account pages. We renamed "bulk upload" files to "data feed" files, to follow Google Base convention.
July 30, 2007
The "label" field has been deprecated by Google Base, so we have renamed it to a custom field called "store_department". This field contains your Yahoo store path or category information.
June 26, 2007
The website was down for about half an hour around 3pm due to a server issue at our hosting provider.
June 6, 2007
Yahoo recently placed the Sale Price in a separate field in their store export (objinfo.xml) file. This caused our system to pick up the full price instead. We changed the system Friday morning to read from the new field. Thus, your next, scheduled submissions to Google Product Search will have the correct pricing. You can also submit manually if you want the prices updated immediately. We have issued a refund of submission fees for Thursday and Friday morning, which will appear as a credit in your accounts.
April 8, 2007
We have made a small change to the way Froogle feeds are submitted. In order to ensure continuity of your listings, submissions attempts will be made on a daily basis whenever an actively scheduled feed is determined to be expired. An active feed is considered expired if approximately 30 days have passed since the last successful submission. This change will help prevent your listings from going inactive in Google Base/Froogle in certain situations.
We made a small change in the user interface. When you click buttons to submit processing requests, such as retrievals or submissions, the task will always be executed regardless of the last published date of your store. Thus, you no longer have to manually reset the last published version dates when resubmitting a feed via the website.
We also detected and fixed a few errors in the system, and some of you may notice refunds in your account history. In February, we detected an error in the Froogle submissions where the last submitted publishment date was being ignored. This caused feeds to be uploaded even if they were already up-to-date. Therefore, we refunded all Froogle feed submission charges between 2007-02-19 6AM and 2007-02-25 3PM EST for all accounts.
We had changed the system for a short time to enclose fields in double-quotes. However, this was later disabled, as most bulk upload files were configured with this option off. The extra double-quotes had only a cosmetic effect, and did not effect searchability of the products.
February 18, 2007
Our system now supports the new attributes required by Google Base, including brand, condition, product type, and expiration date. Yahoo store merchants have a number of options for populating this data. For more information, please review the Froogle Feed Setup Guide.
February 15, 2007
The issues that affected Google's FTP server have been resolved.
February 11, 2007
Google's FTP server has been refusing connections sporadically over the past several weeks. We offset this by implementing automatic connection retries. However, their FTP server has become progressively worse, and this weekend (Feb. 10-11, 2007), it did not accept any connections.
Google will likely correct the problem with the server soon. Customer's with infrequent submissions may want to review the status of their feeds in Google Base. Once the FTP server is responding again, you may want to resubmit manually.
To guard against your Froogle product listings becoming inactive without you knowing, consider setting up a Google Base Alert in our system. An alert will notify you by email when your product count in Froogle goes to zero (or any other threshold). You can configure it to check the listings from daily to monthly, and the cost for each check is only $0.05. There is a "Wizard" button to help you set up alerts for each store.
Success rates above 70% are considered nominal.
On other days, problems caused by the Google Base FTP server may have prevented submission.
| Date | Success Rate | System Condition |
|---|---|---|
| Thu Jul 24, 2008 | 86% | Nominal |
| Wed Jul 23, 2008 | 94% | Nominal |
| Tue Jul 22, 2008 | 83% | Nominal |
| Mon Jul 21, 2008 | 93% | Nominal |
| Sun Jul 20, 2008 | 96% | Nominal |
| Sat Jul 19, 2008 | 82% | Nominal |
| Fri Jul 18, 2008 | 94% | Nominal |
| Thu Jul 17, 2008 | 88% | Nominal |
| Wed Jul 16, 2008 | 94% | Nominal |
| Tue Jul 15, 2008 | 83% | Nominal |
| Mon Jul 14, 2008 | 93% | Nominal |
| Sun Jul 13, 2008 | 96% | Nominal |
| Sat Jul 12, 2008 | 83% | Nominal |
| Fri Jul 11, 2008 | 94% | Nominal |
| Thu Jul 10, 2008 | 81% | Nominal |
| Wed Jul 9, 2008 | 95% | Nominal |
| Tue Jul 8, 2008 | 86% | Nominal |
| Mon Jul 7, 2008 | 92% | Nominal |
| Sun Jul 6, 2008 | 97% | Nominal |
| Sat Jul 5, 2008 | 70% | Nominal |
| Fri Jul 4, 2008 | 94% | Nominal |
| Thu Jul 3, 2008 | 87% | Nominal |
| Wed Jul 2, 2008 | 93% | Nominal |
| Tue Jul 1, 2008 | 93% | Nominal |
| Mon Jun 30, 2008 | 96% | Nominal |
| Sun Jun 29, 2008 | 96% | Nominal |
| Sat Jun 28, 2008 | 88% | Nominal |
| Fri Jun 27, 2008 | 94% | Nominal |
| Thu Jun 26, 2008 | 86% | Nominal |
| Wed Jun 25, 2008 | 95% | Nominal |
| Tue Jun 24, 2008 | 89% | Nominal |