How do I resolve "No items inserted" or "Internal error" emails?
Google may send you an email saying "No Items Inserted" or "Internal error, feed was not fully processed" for your data feed. This error is usually spurious and can be ignored. You have several options:
- Ignore the error and wait for your next scheduled submission
- Resubmit the feed manually
- Contact Google to notify them and obtain clarification
You can also check the Google Merchant Center Forum to see if others are experiencing the same problem. If you continue to receive the same error email multiple times, contact us and we can check on your feed.
----- Sample Message ----
From: googlebase-noreply@google.com
To: info@store.com
Sent: Thu, November 10, 2009 8:02:31 AM
Subject: Google Merchant Center data feed file
status on "googlebase.txt": 0 of 1999 items inserted
or Internal error, feed not fully processed
or No items inserted
0 of 1999 items inserted
or Internal error, feed not fully processed
or No items inserted
Uploaded at: November 10, 2009 2:28:42 AM PST
Processed at: November 10, 2009 3:52:36 AM PST
For more details on the status of your data feed,
go to http://www.google.com/
merchants/showfeedsummary?fid=111111
This is a computer-generated email. Please do not reply.
You can change your notification settings at
http://www.google.com/
merchants/basicsettings