Google Merchant Center Phone Number, Chat, and Email Contact Forms
How do I contact Google Merchant center?
You can contact Google Shopping / Merchant Center support by phone, email, or chat. Read below to find the phone number, hours of operation, email contact forms, and chat instructions.
USA Phone Number and Hours
Current Phone Number and Hours of Operation for your Region
- Go to Worldwide Phone Support Information
- Select your country in the drop-down
Chat or Email Google Merchant Center
- Sign In to Google Merchant Center Get Help page
phone(or anything) and click Next Step
- Click Disapproved feed or items (or anything) and then click Next Step
- Click the Chat or Email button (Call Us may also be available)
- Fill in the form to continue
Pro Tips and Advice
We recommend using phone support for urgent issues.
Phone support is time consuming and follow-up is difficult. For a more reliable resolution to your problem, use the contact forms below.
Expect email response time of 1-2 business days. For complex issues, expect about 3-8 correspondences to achieve a resolution to your issue, as issues go from boilerplate responses, to low-level support, up to high-level support gradually. Be aware that responses can be frustrating, especially when your ads are down. For best results, be persistent and courteous.
Links to Google Merchant Center Contact Forms
Google Merchant Center does not provide a general email address for support inquiries. Instead, to initiate an email support ticket, use one of the forms below.
- Disapproved accounts, feeds, or items - Google Merchant Center Contact Form - most common
- Data feed upload issues - Google Merchant Center Contact Form
- Request a multi-client account - Google Merchant Center Contact Form
- Request for additional quota of items, feeds or sub-accounts - Google Merchant Center Contact Form
- Shopping Actions Support Contact Form
- Google Merchant Center Support Home - help articles and documentation
Disapproved Feed Resolution Services
We provide assistance and advice and to our data feed clients on navigating Google Merchant policy disapproval, errors, and warnings.
Register Today (free trial, no credit card needed) to try our Google Shopping Data Feed service.
Resolving Google Shopping Feed Errors
Lasted Updated: March 18, 2020Send Feedback