How do I add a user, email, or alternate login to my account?

Please send us the alternate email address and desired password using our contact form and we can add them as a user. To remove access for a user, please contact us as well. Here are some things to keep in mind.

• Alternate logins do not receive emailed announcements or system notices.
• Alternate logins have full account access. We do not store any credit card information on any of our systems, so that information can not be accessed.

Add an Email address for Notifications, Announcements, etc.

Unfortunately, we do not have a way to add an Email address for notifications/emails. We use one email address as a single point of contact. Here are a couple workarounds:

• Add a mail filter in your e-mail program to forward emails from *@atensoftware.com to your alternate email address.
• Set up a group email address, like datafeeds@yourdomain.com, and assign the people who should manage the data feeds account to that group. We will email datafeeds@yourdomain.com and everyone in that group will receive the emails.

Multi-Client Accounts

Do you need to manage multiple accounts using one login and password? If so, please contact us with your request. We hope to have this feature available in the near future.