Click here to close this tab and return to the app.

Amazon Product Ads changed to SFTP

Sep 18, 2013

Amazon Product Ads discontinued their FTP server on Sept. 14th and converted it to SFTP, apparently without any advance notice.

We are working on implementing SFTP capability, and should have it implemented by tomorrow.

In the meantime, Amazon has asked you to reset your FTP password.

Please follow the steps below to reset and update your FTP password:

  1. Go to and log in as you normally would.
  2. Select Inventory > Add Products via Upload
  3. Open the drop down menu and select FTP Setting
  4. Click on the Generate new password link
  5. Go to Aten Software and log in as you normally would
  6. Go to My Account > Manage Feed > Modify Settings for your Amazon Product Ads feed
  7. Enter the new FTP Password and click Update.

We will post another notice once the SFTP submissions are working normally.

More News