Error images (all red square images) in Turbify (Yahoo) Store feeds
Occasionally, you may find some of the images in our feeds look like a small, all-red square, with image URL http://store1.turbifycdn.com/Img/error-img.gif. The Turbiy Store error image is displayed below:
This occurs when the image is too large. Although the store editor and store will show the image correctly, the error image will show in the store XML exports.
To resolve the issue, re-upload the image for the item into your Yahoo Store via the Turbify Store Editor, and re-publish. The image must meet all of these requirements:
- Height is less than or equal to 2,000 pixels
- Width is less than or equal to 2,000 pixels
- Total pixels (Height * Width) is less than or equal to 2,000,000 pixels (Note: A 2,000 * 2,000 image is 4,000,000 total pixels, which exceeds this limit.)
- The image file size must be less than 2 Megabytes
Go to Manage Feed > Validation Report to find all the error images in your feed.
Alternatively, download your feed file and open it in Excel. Then sort by the image URL column and look for any images with the above error-img.gif URL.
Turbify (Yahoo) Store Help
Updated: August 29, 2023Send Feedback