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Archived News for 2019

Upcoming Server Upgrade - Dec 23, 2019
We are planning to upgrade/migrate the server on Thursday, Dec. 26, 2019. There is no need to take any action as a result of this change. Just FYI, for those of you with Shareasale feeds, Shareasale has already updated their IP address white-list with the new server IP address,... Read More
Feed Errors and BigCommerce Changes - Sep 27, 2019
Feed Errors Yesterday morning (9/26/2019), we made a system improvement to the website Product List/Search/Detail pages. While the feed is generating the data, the pages will no longer be locked, and you will no longer see partially generated results. This code change resulted in... Read More
Amazon Inventory Loader Feeds - Aug 18, 2019
We have set up new feed templates for "Inventory Loader" feeds to Amazon Marketplace. Templates are available for Shopify, BigCommerce, Magento, and Yahoo Stores, with others available upon request. Inventory Loader feeds allow you to sell products that already exist on... Read More
New Data Feed for Pinterest Shopping Ads - Aug 4, 2019
We are pleased to announce support for Pinterest Shopping Ads! Pinterest Shopping Ads allow you to automatically create and promote product Pins on Pinterest using your store's product catalog. Pinterest is the fourth-most-popular social media platform in America, outranking... Read More
Feed Errors Resolved - Jul 25, 2019
The issue on the feed processing server has been resolved as of 4 PM EST on 7/25/2019. You should not see any further Internal System Errors for your feeds after that point in time. Again, there is no need for you to do anything. This is just a status update. All feeds with errors... Read More
Feed Errors Update - Jul 24, 2019
There is currently an issue on our feed processing server causing feeds to occasionally fail. It started yesterday and is continuing today. You may see Internal System Error results for your feed(s). There is no need for you to do anything. We are working on resolving the... Read More
Product Backup Service - Jul 21, 2019
We are trying to guage interest in Aten Software offering a Shopify and BigCommerce product data backup and restore service. Would you be interested in such a service? What would be your feature wish-list? Please contact us to send your feedback. Any and all feedback would... Read More
Sonder Marketplace Free Offer - Jun 10, 2019
One of our contacts, a former Walmart Marketplace executive, has started a new B2B company called Sonder Marketplace. Sonder sources products and brands from verified US-based suppliers for your store. Sonder has arranged a private beta program for Aten Software customers to try this... Read More
Lower Pricing for Categorization and Setup Services - Jun 4, 2019
Effective immediately, we are lowering the price for our categorization and feed setup services. Both of these are optional, add-on services. Categorization Service - $5.10/month for unlimited categories for one store (plus a $29 one-time setup fee per 100 categories) With our... Read More
About Our Apps (Shopify and BigCommerce) - Feb 4, 2019
This message is to clear up some potential confusion regarding our apps listed in the Shopify App Store and BigCommerce App Store. Those apps are simply placeholders for the feed service that you currently use on, nothing more. They are not a separate software,... Read More
Nextag Goes Out Of Business - Jan 17, 2019
This is just a notice to let you know that NexTag has gone out of business. Their website has been offline since approximately Dec. 28, 2018. This continues a trend of consolidation in the comparison shopping website industry that has been going on for years now. If you had a... Read More
Feedback for BigCommerce App - Jan 7, 2019
Did you know, Aten Software has an official app in the BigCommerce App Store? While it is not currently required for your feed service, we are gradually moving toward making it required to simplify the on-boarding process and provide enhanced features. So, if you haven't already,... Read More
Feedback for Shopify App - Jan 7, 2019
We hope you are enjoying using our Shopify Data Feed Service! We value your feedback. Please consider leaving a review of our app in the Shopify App Store. By letting us know how we're doing, we can make our service better.
Free Google Shopping Feed Generator - Jan 6, 2019
We are pleased to announce the launch of our Free Google Shopping Feed Generator tool for four e-commerce platforms: Free Shopify to Google Shopping Product Feed Generator Free Yahoo Store to Google Shopping Product Feed Generator Free Magento to Google Shopping Product Feed... Read More