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How to grant a user access to your Google Merchant Center account

Please follow the steps below to grant us access:

  1. Sign in to your Google Merchant Center account
  2. Click the tool icon in the upper right hand corner
  3. Select Account access
  4. Click the round, blue, plus sign button under the Users heading (Do not use the Add Email Contact link)
  5. Enter the email address below.
  6. Click Add User
  7. Select only Standard as the role
  8. Click Add User

To revoke access, refer to the full instructions provided by Google here: User access for Merchant Center.

Access to your account is NOT required for your feed service. It can be helpful for troubleshooting though.

Alternate Option 1 - Screen shots

For quick troubleshooting, you can email us screen shots of relevant pages in your account using a free tool like

Never Email us your Google Account Login and Password

We never require your Google account login/password, and we will never ask you for it. Please do not send us your Google account login/password. Even if you send it, it will not work, because Google requires two-step verification which we will not be able to bypass.

NOTE: Never send any account login/password by email, because email is inherently insecure. If you have sent it by email already, be sure to change your password. Instead, if necessary, you can use our Secure Login and Password Form to send us your non-Google credentials securely.

For increased security, we store merchant account logins provided to us off-site in an encrypted password manager.


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Lasted Updated: September 13, 2021